ThirtyFifty - Terms & Conditions
Covid-19 Update – 5th April 2022
During 2022 we are hosting in-person events at various locations, and adding more dates as we become booked up. We will continue to host virtual wine tasting evenings which you can enjoy from the comfort of your home. You can book these with an open-dated voucher or purchase a dated voucher online.
If any forthcoming events have to be cancelled, we will issue you with a new open-dated voucher to use against another event on a future date. The voucher will be valid for 24 months from date of issue.
If you need to cancel an event you have booked with us, please refer to our T&Cs.
Wine Tasting Experiences - Cancellation Policy
All wine tasting bookings and gift vouchers are non-refundable and cannot be exchanged for cash.
If you are unable to make the date you have booked you can transfer your place to a friend or family member to come along instead. Please let us know the name of the person who will be attending in your place.
If you wish to cancel the date you have booked and make a booking for a future date, we can move your booking with an administration fee of £10, provided you give us at least 28 days notice. No refunds will be provided.
For cancellations received 14 to 28 days prior to the event, there will be a re-booking fee of £10 per person to move to a future date. No refunds will be provided.
Within 14 days of the event, there will be a re-booking fee of 50% of the equivalent event you wish to attend. No refunds will be provided.
In the case of a no-show or a cancellation on the day of the event, no transfers or credits can be arranged.
All open-dated vouchers are valid for 24 months from the date of issue. You must book your tasting session before the voucher expiry date. Please note, voucher expiry dates cannot be extended.
The above T&Cs do not apply to our weekend wine tasting breaks. Please can you call us if you need to re-arrange to discuss options for transferring to a new date. No refunds will be provided.
ThirtyFifty reserve the right to cancel or reschedule any event. In the event we have to cancel we will offer you a choice of alternative dates/locations or an open-dated voucher valid for 24 months. We will not be responsible for any costs you have incurred such as travel or accommodation you have booked.
In purchasing a voucher or making a booking you agree to be bound by our terms & conditions.
Privacy & Security
All personal details are kept strictly confidential and are not shared with any other third parties.
All payments are processed via an encrypted, secure system powered by WorldPay. As an additional security precaution, we do not store any credit card details on our website.
To ensure we deliver your order efficiently we collect the following details from you when you place an order:
your name, address and delivery address
your email address
your telephone number
If you currently receive mailings from us and no longer wish to, you can opt out by amending your profile when you sign in to your account or by emailing us via the website.
You can view the information we hold about you, update the information and view previous orders by logging into your account.
If you need to contact us regarding any aspect of your purchase, please call us on 020 8288 0314 or email us.